Questions and answers about the semester ticket

How do I get the semester ticket?

The ticket can be downloaded online in SelfService or (alternatively also in the DB Ticket Shop NRW or DB NRW). A printout of the ticket is not valid.

When is the semester ticket valid?

The D-Semesterticket is valid for all students from 01.04. or 01.10. onwards on all public transport operated by the transport associations and transport communities within Germany. First semester students may NOT use the ticket from 01.09.!

How long is the semester ticket valid for?

The semester ticket is valid for the respective semester (April 1 to September 30 and October 1 to March 31).

My cell phone battery was empty!

If you cannot show your ticket digitally and are checked, you can save the 60 euros by presenting your ticket and your payment request for 60 euros to the train company as soon as possible. Then you only have to pay a processing fee.

I cannot/would not like to use the ticket!

Unfortunately, it is not so easy to get a refund for the semester ticket if you do not use it.

The semester ticket is based on the principle of solidarity. The fact that all students at the University of Münster, i.e. 42,000, pay their contribution is what makes the semester ticket possible in the first place. The principle of solidarity therefore justifies the fact that we all pay the same amount. Due to the financial situation of most students, the semester ticket is important and necessary, especially for commuters.

A refund can be requested for a valid reason. However, as a ruling by the Federal Administrative Court shows, simply not using the ticket does not fall under this, as a student body has the authority to introduce a semester ticket through a ballot.

Will my data on the semester ticket be stored by the public transport company?

The personal data (surname, first name, date of birth, matriculation number and gender) required to create the semester ticket in the online procedure via the NRW ticket store (OTS) will only be used to create the semester ticket and will not be stored unless the user has expressly consented to further use.

Such consent may not be a prerequisite for the creation of the semester ticket.

Is there also a semester ticket for secondary students?

Unfortunately, second students cannot receive a semester ticket.

What happens if I am exmatriculated?

Students who have exmatriculated or have been exmatriculated by May 15 or November 15 can no longer use the semester ticket.

You will be reimbursed the semester ticket fee.

Where can I find timetables?

You can get bus timetables for Münster at the Stadtwerke Münster (Hafenplatz) and at “Mobilé” (bus platform C2 at the main station). Electronic timetable information is available online on the Stadtwerke website and via the “münster:app”.

For train routes, it is best to use the “DB Navigator” app.

Do children need their own semester ticket?

Children up to the age of 6 can travel on the Deutschlandticket. The number of children traveling is not limited. Persons over the age of 6 need their own ticket.

Who can answer further questions?

You can ask the AStA further questions about the ticket by e-mail. The address is: This email address is being protected from spambots. You need JavaScript enabled to view it..

Guest tickets
There are no guest tickets. 

Refund of semester ticket

Reimbursement / Hardship cases 

In some situations, the semester ticket fee can be refunded.

The semester ticket fee will be refunded if the application is submitted within four weeks of the start of lectures. In the summer semester 2024, the refund period therefore ends on 06.05.2024, in the winter semester 2024/2025 on 04.11.2024 (28 days after the dates published by the University of Münster for the start of lectures, as of 07.03.2024: https://www.uni-muenster.de/studium/orga/termine.html). All necessary attachments (e.g. certificates) must be submitted by these dates!

The entitlement to travel expires with the reimbursement of the semester ticket fee.

The following refund cases are handled directly by the University's Student Secretariat:

Students who have de-registered or have been de-registered after re-registration.
Students who are on leave of absence for the semester in question.
These refund cases are processed via the refund portal. The portal will be opened as soon as the re-registration period begins. Once your payment has been registered, you can submit your application:

Severely disabled persons who are in possession of a valid token.
Severely disabled persons who are unable to use the semester ticket due to their disability.
Sick people who are unable to use public transport for at least 4 months in the current semester due to their illness.Students who are verifiably abroad for 3 months - or longer - per semester as part of their studies (e.g. studying abroad).
Students who are also enrolled at another university where semester tickets are compulsory.
Students who are in a financial emergency and cannot use the ticket or can only use it to an unreasonable extent. In this case, a consultation with our social counselor is required.